Frequently asked questions

Models

Which AI models can I use?

Blendoo connects you to leading models from Anthropic (Claude), OpenAI (GPT) and Google (Gemini), plus dedicated image-generation models. The list is updated over time; the model picker in the app always shows what is currently available.

What is Auto Mode?

Auto Mode picks a model for each prompt automatically, balancing speed, cost and the kind of task. You can switch to manual selection at any time and choose a specific model.

What is the difference between standard and premium models?

• Standard models are fast and economical — good for everyday chat, summaries and drafting. They use fewer credits per message.
• Premium models are the most capable — better for hard reasoning, research and long context. They use more credits per message.

Can the models read my images and files?

Yes. Most chat models accept image input: upload a screenshot, photo or document image and ask about it. This is separate from generating images.

Can models search the web or do deep research?

Several models support web search, and a few support deep research. The model picker shows what each model can do.

Images

Can I generate images?

Yes. Blendoo includes dedicated image-generation models in standard and premium tiers. Generated images are saved to your Image Library, where you can find, filter and reuse them.

How much does generating an image cost?

Each generated image costs a fixed number of credits, which depends on the image model, on top of any text in the request. Premium image models cost more than standard ones.

Is uploading an image for analysis charged the same way?

No. Image input carries no image-generation charge. You pay only the normal per-message credits for processing it.

Credits and billing

How does pricing work?

Blendoo is one subscription with one credit balance. You pick a plan, get a monthly pool of credits, and every AI action draws from that pool. Plans and current prices are shown in the app under Settings → Billing.

What uses credits?

Every AI request uses credits based on:

• the model — premium models cost more than standard ones,
• the length of your input and the response, and
• a fixed charge per generated image.

What does the Free plan include?

A Free account currently includes no credits, so a paid plan is needed to chat or generate images.

When do credits reset? Do they roll over?

On paid plans, credits refresh at the start of each monthly billing period. Unused credits do not roll over.

Are there daily or hourly limits?

Paid plans have fair-use daily and hourly caps to keep the service fast and prevent abuse. Normal use does not reach them.

What happens when I run out of credits?

You see warnings as you approach your limit. Once your allowance is used up, new AI requests pause until your credits reset at the start of the next billing period, or until you move to a higher plan.

Can I change or cancel my plan?

Yes. Upgrade, downgrade or cancel at any time from Settings → Billing. If you cancel, you keep access until the end of the current period and then move to the Free plan.

Is my payment secure? Is tax included?

Payments are processed by Stripe, which also works out any sales tax or VAT at checkout, so the price you see there includes tax for your region.

Account

How do I delete my account?

Open Settings → Account, scroll to Danger zone, type DELETE and confirm. Your account, conversations, images, memory and any active subscription are removed immediately and you are signed out.

If you cannot sign in, email privacy@blendoo.ai from your account's email address. Full details, including what is kept for legal reasons, are at app.blendoo.ai/delete-account.